Specialized Training Solutions
Spohn Training, Inc. offers instructor-led on-site and e-learning courses focusing on your technology and product offerings as well as selling skills that enable the student and their Manager/Coach to demonstrate value for a business owner, principle or C-level decision maker to help close complex enterprise sales.
Each instructor-led course is delivered by dynamic trainer/consultants who practice what they teach, can impart their knowledge in a passionate and dynamic way, and can provide direct feedback and one-on-one C-level personal interaction.
Our Instructors are recognized subject matter experts who have years of telecom industry technical and sales experience. They bring to the classroom a variety of job experiences, real-world applications, and insight that enhances the learning process and ensures instruction is targeted to meet your needs. All Spohn facilitators know how to present your services and your value proposition based on the business value they provide to your customers.
Our Spohn Applied-Selling Methodology and Sales Curriculum incorporates the latest sales techniques within Customer Care, Inbound, Outbound and Direct sales such as; solution selling, value selling, providing business benefits and incorporating an Applied Sales methodology that takes practice to the practical level.
Our Coaching Curriculum provides basic management principles and practice in the Call Center environment. It also provides an effective sales coaching model for Sales Managers.
Our Negotiating Curriculum provides practical tips and examples that will help you apply effective negotiating and conflict management skills immediately in your workplace.
Our Technology Curriculum provides design concepts for Telecom Sales or Consulting Executives in designing IT infrastructures. It Includes content from the Applications to Customer Premises Equipment to the Local Area Network to the Wide Area Network.
Our Next Generations Networks course provides an understanding of what Global Service Providers are doing within their networks to satisfy business requirements for the 21st Century.
Spohn’s Security Awareness Curriculum provides all levels of your staff with a better understanding
of security risks, critical issues and the importance of security in your daily operations
Why reinforce training? Because if you don’t, the time and money you spend analyzing, designing, developing, implementing and evaluating your critical training programs to improve your staff’s knowledge, skill and ability is wasted shortly after training is over.
Training reinforcement extends that investment farther into the future for a fraction of the initial costs.
